The “Confiança Porto” Municipal Recognition Programme aims to distinguish excellence in service provision, through the validation and recognition of good practices implemented by the tourism sector.

The programme, initially aimed at tourist accommodation, has now had its scope extended to include Tourist Walking Tours, in alignment with the new vision of destination sustainability. The programme’s focus is on the qualification of human resources and favouring the interaction of visitors with culture, the environment and the local population, as well as the dissemination of narratives about the history of the city that respect its authenticity and uniqueness.