The “Confiança Porto” Municipal Recognition Programme aims to distinguish excellence in service provision, through the validation and recognition of good practices implemented by the tourism sector.
The programme, initially aimed at tourist accommodation, has now had its scope extended to include Tourist Walking Tours, in alignment with the new vision of destination sustainability. The programme’s focus is on the qualification of human resources and favouring the interaction of visitors with culture, the environment and the local population, as well as the dissemination of narratives about the history of the city that respect its authenticity and uniqueness.
1
All those who organise guided walks in the city of Porto, subject to pre-booking or by spontaneous hiring, with payment or bonus arrangements at the beginning or end of the visit.
2
Promoters of the walks on physical and/or digital channels, namely online platforms, travel agencies, tour operators and individuals.
1
Certify the service providers of walking tours, using the promotion of content training and new narratives.
2
Award “Confiança Porto” recognition to service providers that comply with the programme.
3
Increase the preservation of the identity and memory of places and the diversity and uniqueness of the tourism product throughout the territory.
4
Decentralise and control tourist flows and stimulate the creation of new tourist attraction centres that promote prolonged visits and have a positive impact on the tourist experience.
5
Consolidate international demand for Porto and, at the same time, contribute to increasing the quality of life of the city’s residents.
1
Content Portfolio presentation.
2
Carry out Tourist Walking Tours by at least three different areas of the city.
3
Reservation of visits in two or more languages.
4
Booking of walking tours on online platforms.
Find out all the information about the programme in the Programme Rules and Conditions.
The “Confiança Porto” Municipal Recognition Programme – Tourist Accommodation aims to distinguish local accommodation and tourist developments operating in the Municipality of Porto, which show, in their business model, a set of good practices and initiatives in terms of management (organisational, financial and employee retention), of the reception, cleaning service, equipment, infrastructures, safety, sustainability and economic circularity, as well as the use of local products. They must be examples of excellence and promote the tourism and sustainable development of the city of Porto, particularly in the social, environmental and economic areas.
19
Training courses held
20
Establishments Recognised
Management
Hospitality
Maintenance
Cleaning service
Infrastructure, Security and Equipment
Sustainability and Circularity
Find out all the information about the programme in the Programme Rules and Conditions.
Find here our Recognised Establishments.
Casas de Sant’Ana Oporto Apartments 1
16126/AL
06/12/2021
Casas de Sant’Ana Oporto Apartments 2
16127/AL
06/12/2021
Casas de Sant’Ana Oporto Apartments 3
49943/AL
06/12/2021
Casas de Sant’Ana Oporto Apartments 4
49946/AL
06/12/2021
Home Of The Poet
95663/AL
22/11/2021
Portas de Santa Catarina 4T
81105/AL
07/03/2022
Portas de Santa Catarina 5T
81125/AL
07/03/2022
Portas de Santa Catarina 5F
81121/AL
07/03/2022
Portas de Santa Catarina 6
81145/AL
21/02/2022
PortoVivo
34963/AL
22/11/2021
PortoVivo Quental Apartamento
44612/AL
31/01/2022
Ruby Charm Houses 7
64706/AL
22/11/2021
Ruby Charm Houses 8
66132/AL
22/11/2021
Ruby Charm Houses 11
116353/AL
22/11/2021
Ruby Charm Houses 12
116354/AL
22/11/2021
Santa Catarina Pátio Apartment
86288/AL
21/03/2022
1930 City Lodge
35390/AL
31/01/2022
Hotel Eurostars Aliados
9593
21/02/2022
Hotel Eurostars Oporto
2898
22/11/2021
Yotel Porto
9644
21/02/2022
Feel Porto Corporate Housing PBI
113917/AL
Feel Porto Corporate Housing PBII
114003/AL
Feel Porto Corporate Housing PBIII
114500/AL
Feel Porto Corporate Housing PBIV
114501/AL
Feel Porto Corporate Housing PBV
113917/AL
PortoVivo Quental Terrace
122497/AL
Tour operators, duly licensed by Porto City Council, who organise and promote sustainable tourism trips in motorised vehicles within the city.
1
Train the service providers of Motorised Tourism Circuits by means of courses providing contents and new narratives of the city.
2
Distinguish and recognise the operators that represent examples of excellence and that promote the tourism and sustainable development of the city, particularly in social, environmental and economic terms.
3
Contribute to promoting the uniqueness of the tourism product in terms of the quality of contents conveyed to tourists.
4
Decentralise and control tourist flows and organise the spatial distribution throughout the territory of groups participating in motorised tourism tours.
5
Award the “Confiança Porto” recognition to service providers who comply with the programme.
1
Welcoming.
2
Cleanliness of the equipment.
3
Safety.
4
Sustainability and circular economics.
5
Diversity of promotional materials and publicity means.
6
Quality of contents provided.
Find out all the information about the programme in the Programme Rules and Conditions.
In order to get your certification you must fill our form.
In order to get your certification you must fill our form.
In order to get your certification you must fill our form.
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