Porto
Asset-2

Confiança

Porto

Trust

smile
Logo-trust

Trust Porto

The “Confiança Porto” Municipal Recognition Programme aims to distinguish excellence in service provision, through the validation and recognition of good practices implemented by the tourism sector.

The programme, initially aimed at tourist accommodation, has now had its scope extended to include Tourist Walking Tours, in alignment with the new vision of destination sustainability. The programme’s focus is on the qualification of human resources and favouring the interaction of visitors with culture, the environment and the local population, as well as the dissemination of narratives about the history of the city that respect its authenticity and uniqueness.

Tourist Walking Tours

Mapa

Programme target population

1

All those who organise guided walks in the city of Porto, subject to pre-booking or by spontaneous hiring, with payment or bonus arrangements at the beginning or end of the visit.

2

Promoters of the walks on physical and/or digital channels, namely online platforms, travel agencies, tour operators and individuals.

Programme objectives

1

Certify the service providers of walking tours, using the promotion of content training and new narratives.

2

Award “Confiança Porto” recognition to service providers that comply with the programme.

3

Increase the preservation of the identity and memory of places and the diversity and uniqueness of the tourism product throughout the territory.

4

Decentralise and control tourist flows and stimulate the creation of new tourist attraction centres that promote prolonged visits and have a positive impact on the tourist experience.

5

Consolidate international demand for Porto and, at the same time, contribute to increasing the quality of life of the city’s residents.

Assessment Requirements

1

Content Portfolio presentation.

2

Carry out Tourist Walking Tours by at least three different areas of the city.

3

Reservation of visits in two or more languages.

4

Booking of walking tours on online platforms.

Find out all the information about the programme in the Programme Rules and Conditions.

The “Confiança Porto” Municipal Recognition Programme – Tourist Accommodation aims to distinguish local accommodation and tourist developments operating in the Municipality of Porto, which show, in their business model, a set of good practices and initiatives in terms of management (organisational, financial and employee retention), of the reception, cleaning service, equipment, infrastructures, safety, sustainability and economic circularity, as well as the use of local products. They must be examples of excellence and promote the tourism and sustainable development of the city of Porto, particularly in the social, environmental and economic areas.

jornal-blue

19

Training courses held

casas-blue

20

Establishments Recognised

Assessment Requirements

Web-2

Management

Asset-7

Hospitality

Pa-2

Maintenance

Flor-2

Cleaning service

Predios-2

Infrastructure, Security and Equipment

Arvores-2

Sustainability and Circularity

Find out all the information about the programme in the Programme Rules and Conditions.

Recognised Establishments

Find here our Recognised Establishments.

Alojamento

RNAL N.º

DATA

Casas de Sant’Ana Oporto Apartments 1

16126/AL

06/12/2021

Casas de Sant’Ana Oporto Apartments 2

16127/AL

06/12/2021

Casas de Sant’Ana Oporto Apartments 3

49943/AL

06/12/2021

Casas de Sant’Ana Oporto Apartments 4

49946/AL

06/12/2021

Home Of The Poet

95663/AL

22/11/2021

Portas de Santa Catarina 4T

81105/AL

07/03/2022

Portas de Santa Catarina 5T

81125/AL

07/03/2022

Portas de Santa Catarina 5F

81121/AL

07/03/2022

Portas de Santa Catarina 6

81145/AL

21/02/2022

PortoVivo

34963/AL

22/11/2021

PortoVivo Quental Apartamento

44612/AL

31/01/2022

Ruby Charm Houses 7

64706/AL

22/11/2021

Ruby Charm Houses 8

66132/AL

22/11/2021

Ruby Charm Houses 11

116353/AL

22/11/2021

Ruby Charm Houses 12

116354/AL

22/11/2021

Santa Catarina Pátio Apartment

86288/AL

21/03/2022

1930 City Lodge

35390/AL

31/01/2022

Hotel Eurostars Aliados

9593

21/02/2022

Hotel Eurostars Oporto

2898

22/11/2021

Yotel Porto

9644

21/02/2022

Tourist Accommodation

casaro